Mercer Marketplace 365

Contact Us

 

 

We are here to help:

  • Answer your questions
  • Provide personalized educational consultations for individual health insurance
  • Help you enroll in your selected health insurance plan(s)
  • Provide year-round support when you need it

Call us: 1-800-685-6350
For the deaf or hard of hearing, please dial 711 for Telecommunications Relay

Send us an email:  Retiree.Exchange@mercer.com

Use our secure fax line:  1-857-362-2999

Send by mail:  Mercer Marketplace, P.O. Box 14401, Des Moines, IA  50306-3401

 

PHONE OR FAX 

1-855-870-8180 (P)
1-857-362-2999 (F)

For the deaf or hard of hearing, please dial 711 for Telecommunications Relay
MAIL 

Send by mail to the following address:

Mercer Marketplace
PO Box 14401
Des Moines, IA 50306-3401
REIMBURSEMENT NEEDS 

For claim-related questions, Recurring Payment assistance, or Health Reimbursement Account information:

1-844-806-3808 (P), M-F 8 a.m.- 9 p.m. ET
1-844-791-8319 (F), ATTN: Claims Department

Email to: myflexbenefits@tri-ad.mercermarketplace365.com

Mercer Marketplace 365+ Retiree Claims Department 21 West Crest Street - Suite 300 Escondido, CA 92025

If you have questions or need help with your reimbursement account, please refer to the 'Reimbursement Account' section at the top of this page.

Mercer Marketplace 365+ Retiree is provided by Mercer Health & Benefits Administration LLC