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Prepare for Your Consultation

Find out how to connect with a benefits counselor, how to make the most of your consultation, and what will happen during the call.

For Post-65 Non-Medicare-eligible retirees

Call Mercer Marketplace 365+ Retiree Monday through Friday from 8:00 a.m. to 5:30 p.m. EST at the toll-free number listed under the Contact Us section to schedule your one-on-one consultation with benefits counselor. If your spouse is also eligible to enroll, please be sure to schedule a separate consultation from your own. This ensures you each have enough time with the benefits counselor to review plans and complete enrollment.

Take the time to review the Enrollment Guide in advance of your consultation to be better prepared.

You can shorten the amount of time you spend on the consultation by providing your healthcare provider and prescription drug information prior to your consultation.

Download and complete the Healthcare Provider & Prescription Drug Information form. Fax or mail the completed form to us 10-14 days prior to your scheduled consultation. Please complete one form per person.

Download the form