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When you log in with your PIN and your date of birth, you will be asked to confirm an email or phone number to receive an authorization code to complete the Multi-Factor Authentication process. If after entering your PIN and date of birth you find that there is no email or mobile number in our records or that the information is incorrect, you may provide your email or mobile number to us by using the "Update Email & Phone" link on the home page of this website to enter your email and/or your mobile phone number in the applicable boxes or by calling our contact center to provide it over the phone.
*Your PIN is 10 alpha-numeric characters and begins with a letter. If you recently received a cover letter from Aptia365, your PIN is on page one.