NOTICE: PIN ISSUES
Enter the PIN you received in your communication materials with the leading zeros. If you are unable to access the website with your assigned PIN, then please try entering it without the leading zeros. If you continue to have issues accessing the website, please call a Mercer Marketplace 365+ Retiree benefits counselor at 1-855-230-7969 for assistance.
This website provides valuable information that will help you with the reimbursement process. View one of our Informational Videos below that show you how to navigate the HRA Portal and submit a Recurring Claim Form. You can also download and print a Recurring Claim Form, One-Time Reimbursement Claim Form and Direct Deposit Form by choosing "File a Claim" above and selecting "Forms".
Frequently Visited Areas
Visit these sections to learn more about your new health insurance options.
A video library of topics to help you navigate the enrollment, claim submission and reimbursement process.
Prepare for Your Consultation
Learn everything you need to know about your consultation, what will happen during your call and pre-shopping for plans.
Schedule a Consultation
Schedule a consultation with a benefits counselor at a time that's convenient for you.
Ready to schedule a consultation?
You can schedule online. To use the Mercer Marketplace 365+ tool to schedule a consultation with a benefits counselor, please click here and follow the instructions.Schedule a Consultation
Shop & Compare
Learn about the benefits, the process of enrolling and select the perfect plans for you and your family.
File a Claim
Need to set up a new claim or check on an existing claim? Click on the option on the right and we'll point you in the right direction.
Help & Support
Contact our team of health insurance industry experts whenever you need help