More Choice. Personalized Support. Ongoing Guidance.

Let us help you learn about your healthcare options so you feel empowered to enroll in a plan that best fits your needs and budget.


Enter the PIN you received in your communication materials with the leading zeros. If you are unable to access the website with your assigned PIN, then please try entering it without the leading zeros. If you continue to have issues accessing the website, please call a Mercer Marketplace 365+ Retiree benefits counselor at 1-855-230-7969 for assistance.


This website provides valuable information that will help you with the reimbursement process. View one of our Informational Videos below that show you how to navigate the HRA Portal and submit a Recurring Claim Form. You can also download and print a Recurring Claim Form, One-Time Reimbursement Claim Form and Direct Deposit Form by choosing "File a Claim" above and selecting "Forms".

Informational Videos

A video library of topics to help you navigate the enrollment, claim submission and reimbursement process.

Schedule a Consultation

Schedule a consultation with a benefits counselor at a time that's convenient for you.

Ready to schedule a consultation?

You can schedule online. To use the Mercer Marketplace 365+ tool to schedule a consultation with a benefits counselor, please click here and follow the instructions.

Schedule a Consultation

File a Claim

Need to set up a new claim or check on an existing claim? Click on the option on the right and we'll point you in the right direction.