Contact Us

We are here to help:

Answer your questions
Provide personalized educational consultations for individual health insurance
Help you enroll in your selected health insurance plan(s)
Provide year-round support when you need it

CALL US

1-855-694-5369

For the deaf or hard of hearing, please dial 711 for Telecommunications Relay

FAX

1-857-362-2999

Use our secure fax to send information to us

MAIL

Send by mail to the following address:

Aptia365, PO Box 14401, Des Moines, IA 50306-3401

For more information on your reimbursement account, please refer to the 'Reimbursement Account' section at the top of this page.

Have a Health Care Savings Program (HCSP) with MERS?

Click here to access your myMERS account for claims reimbursements, or call the MERS Service Center at 800-767-MERS to inquire about how HCSP can be used in coordination with Aptia365.

Provided by Aptia Insurance Services Group LLC. Individual health insurance plans are not sponsored by your employer or Aptia.

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