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Contact Us

 

 

PHONE OR FAX 

1-866-696-8687 (P)
1-857-362-2999 (F)

For the deaf or hard of hearing, please dial 711 for Telecommunications Relay
MAIL 

Send by mail to the following address:

Aptia365
PO Box 14401
Des Moines, IA 50306-3401
REIMBURSEMENT NEEDS 

For claim-related questions, Recurring Payment assistance, or Health Reimbursement Account information:

1-844-806-3808 (P), M-F 8 a.m.- 9 p.m. ET
1-844-791-8319 (F), ATTN: Claims Department

Email to: myflexbenefits@tri-ad.aptia365.com

Aptia365 Retiree Claims Department 221 West Crest Street - Suite 300 Escondido, CA 92025

For more information on your reimbursement account, please refer to the 'Reimbursement Account' section at the top of this page.

Provided by Aptia Insurance Services Group LLC. Individual health insurance plans are not sponsored by your employer or Aptia.