Mercer Marketplace 365
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Contact Us

We are here to help:

  • Answer your questions
  • Provide personalized educational consultations for individual health insurance
  • Help you enroll in your selected health insurance plan(s)
  • Provide year-round support when you need it
PHONE OR FAX 

1-855-757-2993 (P)
1-857-362-2999 (F)

For the deaf or hard of hearing, please dial 711 for Telecommunications Relay
MAIL 

Send by mail to the following address:

Mercer Marketplace
PO Box 14401
Des Moines, IA 50306-3401
REIMBURSEMENT NEEDS 

For claim-related questions, Recurring Payment assistance, or Health Reimbursement Account information:

1-844-806-3808 (P), M-F 8 a.m.- 9 p.m. ET
1-844-791-8319 (F), ATTN: Claims Department

Email to: myflexbenefits@tri-ad.mercermarketplace365.com

Mercer Marketplace 365+ Retiree Claims Department 221 West Crest Street - Suite 300 Escondido, CA 92025

For more information on your reimbursement account, please refer to the 'Reimbursement Account' section at the top of this page.

For more information on your reimbursement account, please refer to the 'Reimbursement Account' section at the top of this page.

Mercer Marketplace 365+ Retiree is provided by Mercer Health & Benefits Administration LLC