Mercer Marketplace 365

Contact Us

We are here to help:

  • Answer your questions
  • Provide personalized educational consultations for individual health insurance
  • Help you enroll in your selected health insurance plan(s)
  • Provide year-round support when you need it
PHONE OR FAX 

1-888-434-1144 (P)
1-857-362-2999 (F)

For the deaf or hard of hearing, please dial 711 for Telecommunications Relay
MAIL 

Send by mail to the following address:

Aptia365
PO Box 14401
Des Moines, IA 50306-3401
REIMBURSEMENT NEEDS 

For claim-related questions, Recurring Payment assistance, or Health Reimbursement Account information:

1-844-806-3808 (P), M-F 8 a.m.- 9 p.m. ET
1-844-791-8319 (F)
Attention: Claims Department

Email to:
myflexbenefits@tri-ad.aptia365.com

Aptia365 Retiree
Claims Department
221 West Crest Street, Suite 300
Escondido, CA 92025

For more information on your reimbursement account, please refer to the 'Reimbursement Account' section at the top of this page.

Provided by Aptia Insurance Services Group LLC. Individual health insurance plans are not sponsored by your employer or Aptia.